Privacy policy
GreenRoute Industries LLC (“GreenRoute,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through greenrouteindustries.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
Information you provide directly:
- Name, business name, phone number, and email address submitted through contact or lead forms
- Pickup location, restaurant details, and scheduling information •
- Signatures and pickup confirmation data submitted through our e-signature forms (e.g., Jotform)
- Call and scheduling information handled through our phone system (e.g., OpenPhone) and AI receptionist service (e.g., Sona AI), used to route and respond to inbound inquiries
- Any information you send us via email or phone
Information collected automatically:
- IP address, browser type, device information
- ages visited, time on site, and referral source (via analytics tools, if enabled)
- kies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule used cooking oil (UCO) pickups
- Manage client accounts and pickup confirmations
- Communicate service updates, invoices, or account matters
- Improve our website and services
- Comply with legal and regulatory obligations (e.g., state environmental/transporter registration requirements)
We do not sell your personal information.
3. How We Share Information
We may share information with:
- Service providers who help us operate our business (e.g., form/e-signature platforms, phone/CRM systems, website hosting)
- Regulatory agencies where required by law (e.g., TCEQ in Texas, applicable NY state agencies)Successors in the event of a business sale, merger, or reorganization
We do not share your information with third parties for their own marketing purposes.
4. Cookies and Tracking
Our Site may use cookies or similar technologies to understand site usage and improve user experience. You can disable cookies through your browser settings; some site features may not function properly without them. We currently do not respond to Global Privacy Control (GPC) or “Do Not Track” browser signals, but you may still contact us directly to opt out of data collection where applicable.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including recordkeeping required for business, tax, or regulatory purposes.
6. Your Choices and Rights
Depending on your state of residence, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of certain communications
To exercise these rights, contact us using the information below.
7. Data Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Site and services are intended for business use and are not directed to individuals under 18. We do not knowingly collect information from minors.
9.Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Continued use of the Site after changes indicates acceptance of theupdated policy.
10. Contact Us
GreenRoute Industries LLC
14518 Hempstead Rd
Houston, TX 77040
info@greenrouteindustries.com
(346) 502-5858